Shipping and Returns
Shipping Information
Thank you so much for shopping here. Every order supports independent illustration and is made especially for you.
Below you will find everything you need to know about shipping, delivery times and what to expect after placing your order.
Where we ship
We currently ship to the following locations:
- United Kingdom
- European Union
- United States & Canada
- Australia & New Zealand
- Rest of world
If your country is available at checkout, we can ship to you.
How shipping works
All products are printed and fulfilled on demand through our production partners, Gelato and Printful. This means your item is made especially for you once you place your order, helping to reduce waste and overproduction.
Shipping costs are calculated automatically at checkout based on:
- Your location
- The size and type of product ordered
Delivery times
Delivery times include production plus shipping and vary as different products are produced in different locations.
Typical estimates are:
- UK: 3-7 business days
- EU: 5-10 business days
- US & Canada: 5-10 business days
- Australia and New Zealand: 4-25
- Rest of world: 7-31 business days
Please note these are estimates and may vary slightly during busy periods.
Multiple items in one order
If you order different product types, for example a phone case and a framed print, they may:
- Be produced in different locations
- Ship separately
- Arrive at different times
You will receive tracking details for each shipment where available.
Customs and import fees
For international orders outside the UK, customs duties or import taxes may apply. These fees are set by your local authority and are the responsibility of the buyer.
Returns and issues
Because each item is made to order, we do not accept returns for change of mind. However, if your order arrives damaged or incorrect, please get in touch via the contact form and we will make it right.
Still have questions?
If you are unsure about shipping to your location or need help before ordering, feel free to contact us. We are always happy to help.
Once again, thank you for supporting independent art!
Collections
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The Full Moon collection by Emily B. Studio is a series of...
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